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Coming Soon: Search Options on NoveList Home Page
October 2008
Subscribers to NoveList, NoveList Plus, NoveList K-8 and NoveList K-8 Plus will soon have convenient search refinement options on the Basic Search Screen. Radio buttons corresponding to Author, Title, Series and Describe a Plot will allow u...
Research Starters Available Now
September 2008
IPSWICH, Mass. — September 23, 2008 — Answering the question, “where do I start?” EBSCO Publishing (EBSCO) is introducing a series of new databases designed to provide researchers and students with a starting point for their r...
Just Released: Canadian Student Reference Centre Interface
September 2008
Designed exclusively for our Canadian subscribers, the new Canadian Student Research Centre features new source types, such as Canadian and International Magazines, Canadian and U.S. Newspapers, adjusted Lexile limiter and grade values specific to Ca...
Customer Success Center Enhancements
September 2008
EBSCO's Customer Success Center has just been redesigned with a cleaner format and informative, animated Flash items, to provide users with more streamlined navigation among the site's abundance of support materials and training t...
EBSCO's DynaMed Includes New, Enhanced Drug Content
September 2008
EBSCO's DynaMed subscribers now have access to an additional 200 drug topics, bringing the total to over a thousand drug topics within this single product. For more information about DynaMed's drug topics, please see this FAQ.
Overall, t...
New! Hobbies and Crafts Reference Center
September 2008
EBSCO's newly-released Hobbies and Crafts Reference Center provides comprehensive full text content for many of the most popular hobbies, crafts, games and sports today. The new database is presented via an intuitive interfac...
Enhanced Clusters for CINAHL and MEDLINE Product Families
August 2008
EBSCO has enhanced the Narrow Your Results list clusters for all CINAHL and MEDLINE databases, to increase and refine sets of search results. Customers who have the clustering option turned ON will be able to view results in mor...
August Persistent Link Changes
August 2008
Please note that due to database rebuilds to accommodate enhanced biographical content, any persistent links you may have created to the following databases will need to be updated in early August 2008:
Australia/New Zealand Reference ...
Announcing the Arrival of EBSCOhost 2.0!
July 2008
EBSCOhost 2.0 is here!
EBSCOhost has a brand new look and feel, based on extensive user testing and feedback, to provide you with the most powerful, clean and intuitive interface available. This is the first redesign of the EBSCOhost interface since...
Technical Telephone Support Coverage Expanded
July 2008
Due to our continued domestic and international growth, EBSCO's Technical Support group now provides 24-hour weekday telephone support, subject to our normal holiday schedule.
This expansion of our technical support structure en...
EBSCO Publishing to Create Digital Archive Collections
June 2008
EBSCO Publishing (EBSCO) will be providing libraries with digital historical collections, thanks to partnerships with the American Antiquarian Society (AAS) and the American Theological Library Association (ATLA). Although many EBSCOhost® d...