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See our top story and announcement archives below, which date back to 2003.

Release Information Accessible to EBSCO customers only
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Coming Soon: Search Options on NoveList Home Page
October 2008
Subscribers to NoveList, NoveList Plus, NoveList K-8 and NoveList K-8 Plus will soon have convenient search refinement options on the Basic Search Screen. Radio buttons corresponding to Author, Title, Series and Describe a Plot will allow u...

EBSCO Publishing Becomes First Aggregated Database Provider with SUSHI Compliant Server
September 2008
IPSWICH, Mass. — September 15, 2008 — EBSCO Publishing (EBSCO) has released a SUSHI server making it the first full text database vendor to support the Standardized Usage Statistics Harvesting Initiative (SUSHI). SUSHI facilitates au...

Research Starters Available Now
September 2008
IPSWICH, Mass. — September 23, 2008 — Answering the question, “where do I start?” EBSCO Publishing (EBSCO) is introducing a series of new databases designed to provide researchers and students with a starting point for their r...

Just Released: Canadian Student Reference Centre Interface
September 2008
Designed exclusively for our Canadian subscribers, the new Canadian Student Research Centre features new source types, such as Canadian and International Magazines, Canadian and U.S. Newspapers, adjusted Lexile limiter and grade values specific to Ca...

Customer Success Center Enhancements
September 2008
EBSCO's Customer Success Center has just been redesigned with a cleaner format and informative, animated Flash items, to provide users with more streamlined navigation among the site's abundance of support materials and training t...

EBSCO's DynaMed Includes New, Enhanced Drug Content
September 2008
EBSCO's DynaMed subscribers now have access to an additional 200 drug topics, bringing the total to over a thousand drug topics within this single product.  For more information about DynaMed's drug topics, please see this FAQ. Overall, t...

New! Hobbies and Crafts Reference Center
September 2008
EBSCO's newly-released Hobbies and Crafts Reference Center provides comprehensive full text content for many of the most popular hobbies, crafts, games and sports today.  The new database is presented via an intuitive interfac...

Enhanced Clusters for CINAHL and MEDLINE Product Families
August 2008
EBSCO has enhanced the Narrow Your Results list clusters for all CINAHL and MEDLINE databases, to increase and refine sets of search results.  Customers who have the clustering option turned ON  will be able to view results in mor...

How to Include Your NewsBank Subscription Results in EBSCOhost Results
August 2008
As announced in this press release, mutual customers of EBSCOhost and NewsBank can now choose to include results from both sources on a single EBSCOhost Result List. For important information about how to enable this exciting new EBSCOhost func...

EBSCO Publishing and NewsBank Form Integrated Search Partnership
August 2008
IPSWICH, Mass. — August 14, 2008 — Customers subscribing to databases from EBSCOhost® and NewsBank will be able to easily link to NewsBank results using the EBSCOhost interface based on an agreement between the two companies. Through ...

New EBSCONET® Tool Simplifies E-Journal Order Activation and Registration for Library Staff
August 2008
BIRMINGHAM, Ala., USA – June 30, 2008 – EBSCO Information Services (EBSCO) has recently developed and launched another innovative feature for EBSCONET®, the Company’s premier e-service platform, that helps library staff activate...

The Home Improvement Reference Center Now Includes Video Content
August 2008
This popular database now includes video content, as well as a convenient A-Z browsing option, at no additional charge.  Here are some important details about these new enhancements:Video Content: 100 videos are now included in the&...

August Persistent Link Changes
August 2008
Please note that due to database rebuilds to accommodate enhanced biographical content, any persistent links you may have created to the following databases will need to be updated in early August 2008:   Australia/New Zealand Reference ...

EBSCO Strengthens Power of its A-to-Z® Locator Tool with New Knowledge Base Change Reports
August 2008
BIRMINGHAM, Ala., USA – May 2, 2008 – EBSCO Information Services (EBSCO) has recently strengthened the power of its EBSCO A-to-Z® Web-based resource locator tool with the addition of a Knowledge Base Change Reports feature which, amon...

EBSCO, IOC and Hasselt University Join Forces to Create Open Science Directory
August 2008
Paris, FRANCE – February 22, 2008 –EBSCO Information Services (EBSCO) has joined forces with Hasselt University Library, Belgium, and the IODE (International Oceanographic Data and Information Exchange) programme of the Intergovernme...

Music Researchers Benefit From EBSCO Publishing/Alexander Street Press Agreement
August 2008
IPSWICH, Mass. —July 17, 2008 — Researchers studying classical music are now just a click away from hearing the piece they are reading about.  EBSCO Publishing and Alexander Street Press are allowing their mutual library customers to...

Announcing the Arrival of EBSCOhost 2.0!
July 2008
EBSCOhost 2.0 is here! EBSCOhost has a brand new look and feel, based on extensive user testing and feedback, to provide you with the most powerful, clean and intuitive interface available. This is the first redesign of the EBSCOhost interface since...

Technical Telephone Support Coverage Expanded
July 2008
Due to our continued domestic and international growth, EBSCO's Technical Support group now provides 24-hour weekday telephone support, subject to our normal holiday schedule.  This expansion of our technical support structure en...

America: History & Life and Historical Abstracts Access Change Instructions
July 2008
Today, subscribers of America:  History & Life and Historical Abstracts will access these databases from the EBSCOhost user interface.  The plan to change access from the ABC-CLIO interface  to EBSCOhost was first announced to...

EBSCO Publishing to Create Digital Archive Collections
June 2008
EBSCO Publishing (EBSCO) will be providing libraries with digital historical collections, thanks to partnerships with the American Antiquarian Society (AAS) and the American Theological Library Association (ATLA).  Although many EBSCOhost® d...

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